Effective Date: August 1, 2025

This Privacy Policy describes how we collect, use, and protect the personal information you provide when using our website and services. By accessing or using our site, you agree to the terms of this policy.

1. Who We Are

We are a Managed IT Services provider committed to delivering secure and reliable technology solutions. Our website address is: https://www.itroutes.net.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, company name.
• Technical Data: IP address, browser type, operating system, and usage data.
• Support Inquiries: Information submitted through support forms or emails.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support.
• Deliver and manage our IT services.
• Improve our website and service offerings.
• Send important updates or service notifications.

4. Sharing of Information

We do not sell or rent your personal information. We may share it with third parties only in the following situations:

• With service providers who assist in delivering our services (e.g., cloud hosting, email support).
• To comply with legal obligations or protect our rights.

5. Cookies and Tracking

We may use cookies or similar technologies to enhance your experience. You can control cookies through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your data. However, no online transmission or storage method is 100% secure.

7. Your Rights

You may have the right to access, correct, or delete your personal data, depending on your location and applicable privacy laws. Please contact us to make such a request.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@itroutes.net
Phone: +1 (236) 591-5584
Address: 8695 10th Ave, Burnaby, BC, Canada